Question 1

How does the 15% service fee work?

Accepted Answer

The 15% service fee is charged to businesses on top of the worker's posted rate. Workers receive the full posted hourly rate — the fee is not deducted from their pay.

Question 2

When do workers get paid?

Accepted Answer

Workers receive payment within 48 hours of shift completion. Funds release automatically once the business confirms the shift.

Question 3

Are there any hidden fees?

Accepted Answer

No hidden fees. The 15% platform service fee is charged to businesses on top of the posted rate. No subscription fees, no setup costs. Workers can withdraw earnings for free via weekly payouts, or use instant payouts for a 1.5% processing fee.